|
 What is included
with my rental?
Your rental includes the IMEX Doppler unit, batteries (sometimes
we will include 2 batteries to ensure there is enough battery life
to complete your estimated rental time), instructions for use and
ultrasound gel. A minimum of 3 ounces of doppler ultrasound gel
is included in a month-to-month rental, and one additional ounce
of gel is added for every additional month's rental.
How long
will it take to receive my Doppler?
Depending on availability of Doppler units, we will ship your Doppler
to you on the next business day after talking with you on the telephone.
If all Dopplers are rented at the time you place your order, we
will discuss this with you and estimate a time that a Doppler will
be available.
Are Fetal
Heart Rate Monitors the same as Fetal Dopplers?
Yes. Dopplers can also be called fetal heart monitors, baby heart
rate dopplers, fetal heartbeat monitors, or other similar sounding
names. All of these devices are the same and use the same technology
to allow you to hear the baby's heartbeat.
Are Dopplers
safe to use?
Research has been done investigating both the noise produced in
utero and the heat produced by ultrasound, and no problems have
ever been detected from it's use in babies or mothers. There is
no reason to feel uncomfortable about the use of ultrasound during
pregnancy. We recommend you discuss any concerns you have about
the use of the Doppler with your care provider. They will be able
to advise you on your particular situation.
For further information on ultrasound research, guidelines for
use and safety, check with your care provider, or search the internet
for information.
What if I
can't find the heartbeat?
Don't Panic! Your baby could just be positioned in a way that the
Doppler can't locate the heart beat. Try again in another part of
your belly, or walk around before trying again. If you still cannot
locate the heart rate, make an appointment to see your health care
provider.
How fast
should my baby's heart rate be?
The baby's heartbeat is usually between 120 and 180 beats per minute.
Your heartbeat usually ranges between 60 and 90 beats per minute.
You can count the heartbeat for 10 seconds and multiply that number
by 6. This technique will give you the beats per minute.
Do I need
special Ultrasound Gel or Lotion?
All rental units include a supply of FREE Ultrasound Gel depending
on the length of your rental. If you run out you can try body lotion
or KY Jelly, check in a local medical supply or drug store for ultrasound
gel, or purchase more ultrasound gel from us.
With each monthly rental - 3 ounces of doppler ultrasound gel
With each 2 month rental - 4 ounces of doppler ultrasound gel
With each 3 month rental - 5 ounces of doppler ultrasound gel
With each 4 month rental - 6 ounces of doppler ultrasound gel
With each 5 month rental - 7 ounces of doppler ultrasound gel
With each 6 month rental - 8 ounces of doppler ultrasound gel
Please note that additional gel can be purchased at the time of
rental or after you have received your doppler. Cost is $1 per ounce
plus shipping (we generally ship gel using regular parcel post to
keep the cost down). Also, some drug stores carry ultrasound gel.
Is there
a maximum monthly rental period?
You have the option of renting for as many months as you like. For
clients who choose the 2-6 month prepaid options, you are welcome
to rent on a month-to-month basis should you want the doppler for
just another month or two at the end of your rental term.
How does
the billing work?
Your due date for return is noted in the client letter sent to you
and is the same as your anniversary billing date. While we try to
be as flexible as possible with return dates, our policy about additional
charges are as follows:
Dopplers received by us within 2 business days of your scheduled
doppler return date will have NO ADDITIONAL CHARGES, however, for
each additional day it is returned late, there will be a $5/day
fee.
We hope you understand our need to encourage timely returns so
we can get your doppler out to another family.
Please note, credit cards sometimes expire or are declined for
some other reason. If this happens, we will contact you for new
credit card information. We expect clients to get back to us within
1 business day. After that time, we will charge $5/day for each
day should your credit card be declined.
How do I
return the Doppler?
When you are ready to return your Doppler contact us at info@dopplerstodiapers.com
or via telephone and we will then place your account on hold in
anticipation of receiving the unit back from you within 5 business
days. We try to be as flexible as possible with our clients so you
don't run into extra charges!
I do not
live in Canada. Can I still rent a Doppler from you?
Currently, we only rent in Canada. We would be happy to recommend
a company that is available to your location. Please email
us with your location.
TOP
|
